Join a support session
Enter your PIN to connect with a technician.
We take your security seriously
Only join support sessions with technicians you recognize and trust.
How it works
- 1 Enter the PIN to join your support session
- 2 Download the Rescue applet and run it
- 3 Grant permissions to start remote control
- 4 Remote control will start when the technician joins the support session
During the session, the technician might ask to fully control your computer.
Want to deliver flexible, reliable remote support for your business? Learn more
- 1 Enter the PIN to join your support session
- 2Wait for the technician to join the support session
- 3Accept the Terms & Conditions
- 4Select a screen or tab to share
During the session, the technician might ask to fully control your computer.
Want to deliver flexible, reliable remote support for your business? Learn more