The LogMeIn Rescue Calling Card

What is it?

The LogMeIn Rescue Calling Card is a hotline for your customers to contact you whenever they need support.

• Helpdesk organizations: simplify the support process and increase customer satisfaction
• Outsourced IT providers: drive repeat business
• Software vendors: offer premium support services to your customers

How does it work?

Support technicians leave behind a desktop icon - branded with your company logo - to remote PCs. When your customers need future support, they simply click the icon, which opens your branded Calling Card Applet.

After completing a short form, customized to collect the information you require, they are connected to a specific Technician or Technician Group that you specify.

For more information:

• View a 30 minute webcast that provides an overview of the Calling Card, and includes a product demo of exactly how to configure it.
  (Viewing with Internet Explorer and Windows Media recommended.)
  
• View just the demo, and see how to deploy the Calling Card in less than 5 minutes.

The Rescue Calling Card is a hotline
for your customers to contact you
whenever they need support.

How do I set it up?

The Calling Card is set up through the LogMeIn Rescue Administration Center.
For detailed instructions see the Admin Center User Guide.