Boost efficiency and reduce handle time with centralized scripts.
Speed is essential for delivering quality remote support. If a technician can’t quickly resolve an issue, customer satisfaction levels suffer. As part of the Resource Center, designed to help administrators manage and organize essential resources, we’re adding centralized scripts to help streamline and simplify the process. Now you can create, manage and deploy scripts from one location.
Create scripts
Administrators can easily create and store important scripts in one location, saving time and boosting technician efficiency.
Deploy to technicians
Easily view lists of scripts and deploy with the push of a button. Technicians will see the live progress of a script, including download progress, deployment progress and any errors.
Manage scripts and resources
Centrally manage which technican groups have access to which scripts, and allow specific groups to use their own scripts or only use approved scripts.