Customers must permit a technician to use each LogMeIn Rescue function (Remote Control, Desktop View, File Transfer, System Information, and Reboot & Reconnect)
Customers can choose to terminate the session at any time
All traces of the Customer Applet disappear from the remote PC when the session is finished
Manage Your Technicians
Define permissions for Technician Groups at a granular level
View details of technician activity through the Reporting feature
Audit session activity through Session Recording and detailed logging
Ensure Secure Remote Sessions
Employs end-to-end, 256-bit SSL encryption – the same security levels used and trusted by major banking institutions.
For more information
Please review the
LogMeIn Rescue Architecture Whitepaper
This document provides an overview of the architecture behind LogMeIn Rescue. Topics discussed include data confidentiality, authentication and authorization, auditing and logging, and hosting highlights.