Where can I get help if I'm stuck?
Take a peek at our reference implementation, or contact your support representative.
I cannot instantiate sessions. What do I do?
|You did not provide your app's API key.||See the Start Coding section on initiating sessions.|
|You provided the API key, but the session fails to start.||
Check your key in the Administration Center by following these steps.
|The SDK is not configured properly.||See First Steps for setting up the SDK.|
How do I create and manage API keys?
The SDK uses an API key to authenticate your app with Rescue. You must generate an API key for your app and ensure that it is enabled in the Administration Center to be able to use the SDK's services.
Do I need to configure the Administration Center?
You must generate an API key for your app in the Administration Center. Certain functionalities may also be affected by your channel and technician configuration.