LogMeIn Rescue API User Guide

setUser_v2

Updates the properties of a user in the company hierarchy. In the Rescue Administration Center, select a user to modify its properties. For information about how to modify user details in the Rescue Administration Center, see Setting up Your Organization in the LogMeIn Rescue Administration Center User Guide.

Changes in Version 2 of setUser

The following have been introduced in the setUser_v2 method:

  • rpataddon has been added as new input parameter.
  • INVALIDPARAM_RPATADDON, INVALID_SECRETAUTHCODE, and USER_DELETED_OR_DISABLED have been added as new return values.

Input Parameters

Element Description
node The ID of the parent user. Required.
name The name of the user. Required.
nick The nick of the user. Optional.
email The email address of the user. Required.
ssoid The Single Sign On ID of the user. Optional.
pwd The password of the user. Optional.
confpwd The confirmation password. Optional.
oldpwd The old password of the user. Optional.
status The status of the user. Required.
The possible values are as follows:
  • Enabled
  • Disabled
description The description of the user. Optional.
mobileaddon Specifies whether the user has mobile addon. Required.
The possible values are as follows:
  • True
  • False
rpataddon Specifies whether the user has RPAT addon. Required.
The possible values are as follows:
  • True
  • False
authcode The secret authentication code that is used to authenticate the user without logging in to Rescue. Optional.

Return Values

Displayed Return Value Description
ERROR An unspecified error occurred, such as timeout.
OK Updating user properties succeeded.
NOTLOGGEDIN Updating user properties failed because the current user is no longer logged in.
INVALIDPARAM_NODE The specified ID is either not the ID of a user node or does not exist.
INVALIDPARAM_NAME The name is too long or the field is empty.
INVALIDPARAM_STATUS The specified status is incorrect or does not exist.
INVALIDPARAM_MOBILEADDON The mobile addon of the user is incorrectly specified.
INVALIDPARAM_EMAIL The email address of the use has an incorrect format.
INVALIDPARAM_EMAIL_​ALREADY_IN_USE The specified email address is already in use.
INVALIDPARAM_MISSING_​CURRENT_PASSWORD The current password is not defined. This error only occurs if a Master administrator updates his own user properties.
INVALIDPARAM_PASSWORD_​CANNOT_CONTAIN_ WHITESPACE_CHARACTERS One of the password fields contain an extra space.
INVALIDPARAM_PASSWORD_​HAS_TO_BE_AT_LEAST_ 8_CHARACTERS_LONG The new password must be at least 8 characters in length.
INVALIDPARAM_PASSWORD_​HAS_TO_CONTAIN_AT_LEAST_ TWO_UPPERCASE_LETTERS_OR_SPECIAL_CHARACTERS The new password must contain at least 2 characters that are either uppercase or special characters.
INVALIDPARAM_PASSWORD_​LENGTH_HAS_TO_BE_BIGGER_ THAN_ZERO The password fields cannot be empty.
INVALIDPARAM_PASSWORD_​DOES_NOT_MEET_THE_MINIMUM_ PASSWORD_STRENGHT_REQUIREMENTS The Password Strength meter must meet the pre-defined minimum requirements.
INVALIDPARAM_NEW_PASSWORDS_​DO_NOT_MATCH The new and the confirmation passwords do not match.
INVALIDPARAM_CURRENT_AND_​NEW_PASSWORD_MATCH The current and the new passwords cannot match.
INVALIDPARAM_CURRENT_​PASSWORD_IS_WRONG The current password of the user is incorrect.
INVALIDPARAM_MISSING_​CONFIRMATION_PASSWORD The confirmation password field cannot be empty.
NOT_ENOUGH_SEAT_LICENSES_AVAILABLE There are not enough standard, mobile, or RPAT licenses available.
NODE_CANNOT_BE_ENABLED_BECAUSE_​ITS_PARENT_NODE_ IS_DISABLED The status of the user cannot be set to enabled because the parent node is disabled.
INVALIDPARAM_RPATADDON The RPAT addon of the user is incorrectly specified.
INVALID_SECRETAUTHCODE The secret authentication code for the user is invalid.
USER_DELETED_OR_DISABLED The user is deleted or disabled.

Sample Code

The following are examples for using the setUser_v2 method that you can call in your environment.

HTTP GET

https://secure.logmeinrescue.com/API/setUser_v2.aspx?node=337366&name=John Doe&nick=JDoe
&email=jdoe@company.com&ssoid=123456&pwd=secretPassword&confpwd=secretPassword
&oldpwd=oldPassword&status=enabled&description=Admin&addons=true&rpataddon=false
&authcode=4ahx...80u0

HTTP POST

<form method="post" action="https://secure.logmeinrescue.com/API/setUser_v2.aspx">
        <input name="node" value="337366">
        <input name="name" value="John Doe">
        <input name="nick" value="JDoe">
        <input name="email" value="jdoe@company.com">
        <input name="ssoid" value="123456">
        <input name="pwd" value="secretPassword">
        <input name="confpwd" value="secretPassword">
        <input name="oldpwd" value="oldPassword">
        <input name="status" value="enabled">
        <input name="description" value="Admin">
        <input name="addons" value="true">
        <input name="rpataddon" value="false">
        <input name="authcode" value="4ahx...80u0">
</form>

C# with SOAP

using System;
using System.Collections.Generic;
using System.Linq;
using System.Net;
using System.Web;
using System.Web.UI;
using System.Web.UI.WebControls;
using apiSamples.WebServiceClients;

namespace apiSamples
{
    public partial class SOAP : System.Web.UI.Page
    {
        protected void Page_Load(object sender, EventArgs e)
        {
            try
            {
                //Set up proxy
                WebServiceClients.API proxy = new WebServiceClients.API();

                string sEmail = "some@email.com";
                string sPwd = "secretPassword";
                int iNode = [Node ID of user being modified];
                string sName = "Name of user";
                string sNick = "Nick name of user";
                string sTechEmail = "Email address of user";
                string sSSOID = "Single Sign On ID of user";
                string sTechPwd = "New password";
                string sConfPwd = "Password confirmation";
                string sOldPwd = "Old password";
                string sDescr = "Description of user";
                string sAuthCode = "4ahx...80u0";

                //Login
                WebServiceClients.loginRet loginResult = proxy.login(sEmail, sPwd);
                Response.Write(loginResult + "<br />");

                WebServiceClients.setUserRet_v2 setUserReturn = proxy.setUser_v2(iNode, sName,
                                                                           sNick, sTechEmail, sSSOID, sTechPwd, sConfPwd,
                                                                           sOldPwd, nodeStatus.Enabled, sDescr,
                                                                           hasMobileAddon.True, true, sAuthCode);
                Response.Write(setUserReturn + "<br />");
            }
            catch (Exception ex)
            {
                lblError.Text = ex.Message;
            }
        }


    }

}