LogMeIn Rescue API User Guide

unassignChannel

Unassigns a technician or Technician Group from a channel. For information about unassigning channels in the Rescue Administration Center, see How to Assign a Channel to a Technician Group in the LogMeIn Rescue Administration Center User Guide.

Input Parameters

Element Description
node The ID of the technician or Technician Group. Required.
entry The ID of the channel. Required.
authcode The secret authentication code that is used to authenticate the user without logging in to Rescue. Optional.

Return Values

Displayed Return Value Description
ERROR An unspecified error occurred, such as timeout.
OK Unassigning a technician or Technician Group succeeded.
NOTLOGGEDIN Unassigning a technician or Technician Group failed because the current user is no longer logged in.
INVALIDPARAM_NODE The ID of a technician or a Technician Group is not defined.
INVALIDPARAM_ENTRY The ID of a channel is not defined.
INVALID_DEASSIGN The channel cannot be unassigned from a technician or Technician Group.
INVALID_SECRETAUTHCODE The secret authentication code for the user is invalid.
USER_DELETED_OR_DISABLED The user is deleted or disabled.

Sample Code

The following are examples for using the unassignChannel method that you can call in your environment.

HTTP GET

https://secure.logmeinrescue.com/API/unassignChannel.aspx?node=337364
&entry=1902861082&authcode=4ahx...80u0

HTTP POST

<form method="post" action="https://secure.logmeinrescue.com/API/unassignChannel.aspx">
        <input name="node" value="337364">
        <input name="entry" value="1902861082">
        <input name="authcode" value="4ahx...80u0">
</form>

SOAP

For sample SOAP 1.1 and SOAP 1.2 request and response messages, visit https://secure.logmeinrescue.com/api/API.asmx?op=unassignChannel.

PHP with SOAP

The example values shown must be replaced with actual values.

<?php
	$soapclient = new SoapClient("https://secure.logmeinrescue.com/api/api.asmx?wsdl");

	$loginparams = array (
		'sEmail' => 'some@email.com',
		'sPassword' => 'secretPassword'
	);

	$iNodeID = 337364;
	$iEntryID = 1902861082;
	$sAuthCode = "4ahx...80u0";
	
	$unassignchannelparams = array (
		'iNodeID' => $iNodeID,
		'iEntryID' => $iEntryID,
		'sAuthCode' => $sAuthCode
	);

	$loginResult = $soapclient->login($loginparams);
	
	print_r($loginResult);

	$unassignChannelResult = $soapclient->unassignChannel($unassignchannelparams);
	
	print_r($unassignChannelResult);
?>

C# with HttpWebRequest

The example values shown must be replaced with actual values.

using System;
using System.Collections.Generic;
using System.Linq;
using System.Web;
using System.Web.UI;
using System.Web.UI.WebControls;
using System.Net;
using System.IO;

namespace assignChannel
{
    public partial class _Default : System.Web.UI.Page
    {
        protected void Page_Load(object sender, EventArgs e)
        {
            try
            {
                string sEndpoint = "https://secure.logmeinrescue.com/api/";
                string sEmail = "some@email.com";
                string sPwd = "secretpassword";
                int iNode = 337364;
                int iEntry = 1902861082;
                string sAuthCode = "4ahx...80u0";

                HttpWebRequest oReqLogin = (HttpWebRequest)WebRequest.Create(sEndpoint 
+ "login.aspx" + "?email=" + sEmail + "&pwd=" + sPwd);
                oReqLogin.CookieContainer = new CookieContainer();
                CookieContainer sessioncookie = oReqLogin.CookieContainer;

                HttpWebResponse oLoginResp = (HttpWebResponse)oReqLogin.GetResponse();
                string sLoginResp = new StreamReader(oLoginResp.GetResponseStream())
.ReadToEnd();
                Response.Write(sLoginResp + "<br />");

                HttpWebRequest oUnassign = (HttpWebRequest)WebRequest.Create(sEndpoint 
+ "unassignChannel.aspx" + "?node=" + iNode + "&entry=" + iEntry + "&authcode=" 
+ sAuthCode);
                oUnassign.CookieContainer = sessioncookie;

                HttpWebResponse oUnnasignResp = (HttpWebResponse)oUnassign.GetResponse();
                string sUnnasignResp = new StreamReader(oUnnasignResp.GetResponseStream())
.ReadToEnd();
                Response.Write(sUnnasignResp);
            }
            catch (Exception ex)
            {
                lblError.Text = ex.Message;
            }
        }
    }
}

C# with SOAP

The example values shown must be replaced with actual values.

using System;
using System.Collections.Generic;
using System.Linq;
using System.Web;
using System.Web.UI;
using System.Web.UI.WebControls;
using System.Net;
using System.IO;

namespace assignChannel
{
    public partial class _Default : System.Web.UI.Page
    {
        protected void Page_Load(object sender, EventArgs e)
        {
            try
            {
                string sEmail = "some@email.com";
                string sPwd = "secretPassword";
                int iNode = 337364;
                int iEntry = 1902861082;
                string sAuthCode = "4ahx...80u0";

                WebServiceClients.API proxy = new WebServiceClients.API();
                proxy.CookieContainer = new CookieContainer();

                WebServiceClients.loginRet loginResult = proxy.login(sEmail, sPwd);
                Response.Write(loginResult + "<br />");

                WebServiceClients.unassignChannelRet oUnassign = proxy.unassignChannel
(iEntry, iNode, sAuthCode);
                Response.Write(oUnassign);
            }
            catch (Exception ex)
            {
                lblError.Text = ex.Message;
            }
        }
    }
}