API


Click here for a complete list of operations.

getSession_V2

Retrieves the current sessions of any hierarchy node

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /API/API.asmx HTTP/1.1
Host: secure.logmeinrescue.com
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "https://secure.logmeinrescue.com/API/API.asmx/getSession_V2"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <getSession_V2 xmlns="https://secure.logmeinrescue.com/API/API.asmx">
      <iNodeID>int</iNodeID>
      <eNodeRef>NODE or CHANNEL</eNodeRef>
      <sAuthCode>string</sAuthCode>
    </getSession_V2>
  </soap:Body>
</soap:Envelope>
HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <getSession_V2Response xmlns="https://secure.logmeinrescue.com/API/API.asmx">
      <getSession_V2Result>getSession_Error or getSession_OK or getSession_NotLoggedIn or getSession_InvalidParam_NodeID or getSession_Invalid_SecretAuthCode or getSession_User_Deleted_Or_Disabled</getSession_V2Result>
      <aSessions>
        <SESSION_V2>
          <iID>int</iID>
          <bStatus>SESSION_STARTING or SESSION_CONNECTING or SESSION_WAITING or SESSION_PICKEDUP or SESSION_CLOSEDBYCUSTOMER or SESSION_CLOSEDBYTECHNICIAN or SESSION_TRANSFERINGBUTNOTPICKEDUP or SESSION_REVOKED or SESSION_CLOSED_TRANSFERREDANOTHERTECH_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_WASNOTPICKEDUP or SESSION_WAITINGTIMEOUT_PICKEDUP or SESSION_WAITINGTIMEOUT_NOTPICKEDUP or SESSION_SYSTEMTIMEOUT_PICKEDUP or SESSION_SYSTEMTIMEOUT_NOTPICKEDUP or SESSION_ABORTED_TECHDELETEDORDISABLED or SESSION_CLOSED_TRANSFERREDANOTHERTECH or SESSION_REBOOTING or SESSION_CONNECTIONPROBLEM or SESSION_ONHOLD or SESSION_ONHOLDBUTCUSTOMERLEFT or SESSION_TIMEOUT_SESSIONIDLETECHSIDE or SESSION_OFFLINE or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER or SESSION_CLOSEDBYWAITINGCUSTOMER or SESSION_CLOSEDBYACTIVECUSTOMER or SESSION_CLOSED_DURINGRECONNECTING or SESSION_CLOSED_DURINGREBOOTING or SESSION_TIMEOUT_TECHCONNECTIONLOSTORSESSIONWASNOTCLOSEDBYTECH</bStatus>
          <sStatus>string</sStatus>
          <iEntry>int</iEntry>
          <sEntry>string</sEntry>
          <iTechnician>int</iTechnician>
          <sTechnician>string</sTechnician>
          <sStartTime>string</sStartTime>
          <iWaitingTimeInSec>int</iWaitingTimeInSec>
          <sCustomField0>string</sCustomField0>
          <sCustomField1>string</sCustomField1>
          <sCustomField2>string</sCustomField2>
          <sLanguage>string</sLanguage>
          <sTransferredTo>string</sTransferredTo>
          <sTransferredComment>string</sTransferredComment>
          <bIsLead>boolean</bIsLead>
          <bHandingOff>boolean</bHandingOff>
        </SESSION_V2>
        <SESSION_V2>
          <iID>int</iID>
          <bStatus>SESSION_STARTING or SESSION_CONNECTING or SESSION_WAITING or SESSION_PICKEDUP or SESSION_CLOSEDBYCUSTOMER or SESSION_CLOSEDBYTECHNICIAN or SESSION_TRANSFERINGBUTNOTPICKEDUP or SESSION_REVOKED or SESSION_CLOSED_TRANSFERREDANOTHERTECH_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_WASNOTPICKEDUP or SESSION_WAITINGTIMEOUT_PICKEDUP or SESSION_WAITINGTIMEOUT_NOTPICKEDUP or SESSION_SYSTEMTIMEOUT_PICKEDUP or SESSION_SYSTEMTIMEOUT_NOTPICKEDUP or SESSION_ABORTED_TECHDELETEDORDISABLED or SESSION_CLOSED_TRANSFERREDANOTHERTECH or SESSION_REBOOTING or SESSION_CONNECTIONPROBLEM or SESSION_ONHOLD or SESSION_ONHOLDBUTCUSTOMERLEFT or SESSION_TIMEOUT_SESSIONIDLETECHSIDE or SESSION_OFFLINE or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER or SESSION_CLOSEDBYWAITINGCUSTOMER or SESSION_CLOSEDBYACTIVECUSTOMER or SESSION_CLOSED_DURINGRECONNECTING or SESSION_CLOSED_DURINGREBOOTING or SESSION_TIMEOUT_TECHCONNECTIONLOSTORSESSIONWASNOTCLOSEDBYTECH</bStatus>
          <sStatus>string</sStatus>
          <iEntry>int</iEntry>
          <sEntry>string</sEntry>
          <iTechnician>int</iTechnician>
          <sTechnician>string</sTechnician>
          <sStartTime>string</sStartTime>
          <iWaitingTimeInSec>int</iWaitingTimeInSec>
          <sCustomField0>string</sCustomField0>
          <sCustomField1>string</sCustomField1>
          <sCustomField2>string</sCustomField2>
          <sLanguage>string</sLanguage>
          <sTransferredTo>string</sTransferredTo>
          <sTransferredComment>string</sTransferredComment>
          <bIsLead>boolean</bIsLead>
          <bHandingOff>boolean</bHandingOff>
        </SESSION_V2>
      </aSessions>
    </getSession_V2Response>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /API/API.asmx HTTP/1.1
Host: secure.logmeinrescue.com
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <getSession_V2 xmlns="https://secure.logmeinrescue.com/API/API.asmx">
      <iNodeID>int</iNodeID>
      <eNodeRef>NODE or CHANNEL</eNodeRef>
      <sAuthCode>string</sAuthCode>
    </getSession_V2>
  </soap12:Body>
</soap12:Envelope>
HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <getSession_V2Response xmlns="https://secure.logmeinrescue.com/API/API.asmx">
      <getSession_V2Result>getSession_Error or getSession_OK or getSession_NotLoggedIn or getSession_InvalidParam_NodeID or getSession_Invalid_SecretAuthCode or getSession_User_Deleted_Or_Disabled</getSession_V2Result>
      <aSessions>
        <SESSION_V2>
          <iID>int</iID>
          <bStatus>SESSION_STARTING or SESSION_CONNECTING or SESSION_WAITING or SESSION_PICKEDUP or SESSION_CLOSEDBYCUSTOMER or SESSION_CLOSEDBYTECHNICIAN or SESSION_TRANSFERINGBUTNOTPICKEDUP or SESSION_REVOKED or SESSION_CLOSED_TRANSFERREDANOTHERTECH_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_WASNOTPICKEDUP or SESSION_WAITINGTIMEOUT_PICKEDUP or SESSION_WAITINGTIMEOUT_NOTPICKEDUP or SESSION_SYSTEMTIMEOUT_PICKEDUP or SESSION_SYSTEMTIMEOUT_NOTPICKEDUP or SESSION_ABORTED_TECHDELETEDORDISABLED or SESSION_CLOSED_TRANSFERREDANOTHERTECH or SESSION_REBOOTING or SESSION_CONNECTIONPROBLEM or SESSION_ONHOLD or SESSION_ONHOLDBUTCUSTOMERLEFT or SESSION_TIMEOUT_SESSIONIDLETECHSIDE or SESSION_OFFLINE or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER or SESSION_CLOSEDBYWAITINGCUSTOMER or SESSION_CLOSEDBYACTIVECUSTOMER or SESSION_CLOSED_DURINGRECONNECTING or SESSION_CLOSED_DURINGREBOOTING or SESSION_TIMEOUT_TECHCONNECTIONLOSTORSESSIONWASNOTCLOSEDBYTECH</bStatus>
          <sStatus>string</sStatus>
          <iEntry>int</iEntry>
          <sEntry>string</sEntry>
          <iTechnician>int</iTechnician>
          <sTechnician>string</sTechnician>
          <sStartTime>string</sStartTime>
          <iWaitingTimeInSec>int</iWaitingTimeInSec>
          <sCustomField0>string</sCustomField0>
          <sCustomField1>string</sCustomField1>
          <sCustomField2>string</sCustomField2>
          <sLanguage>string</sLanguage>
          <sTransferredTo>string</sTransferredTo>
          <sTransferredComment>string</sTransferredComment>
          <bIsLead>boolean</bIsLead>
          <bHandingOff>boolean</bHandingOff>
        </SESSION_V2>
        <SESSION_V2>
          <iID>int</iID>
          <bStatus>SESSION_STARTING or SESSION_CONNECTING or SESSION_WAITING or SESSION_PICKEDUP or SESSION_CLOSEDBYCUSTOMER or SESSION_CLOSEDBYTECHNICIAN or SESSION_TRANSFERINGBUTNOTPICKEDUP or SESSION_REVOKED or SESSION_CLOSED_TRANSFERREDANOTHERTECH_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_WASNOTPICKEDUP or SESSION_WAITINGTIMEOUT_PICKEDUP or SESSION_WAITINGTIMEOUT_NOTPICKEDUP or SESSION_SYSTEMTIMEOUT_PICKEDUP or SESSION_SYSTEMTIMEOUT_NOTPICKEDUP or SESSION_ABORTED_TECHDELETEDORDISABLED or SESSION_CLOSED_TRANSFERREDANOTHERTECH or SESSION_REBOOTING or SESSION_CONNECTIONPROBLEM or SESSION_ONHOLD or SESSION_ONHOLDBUTCUSTOMERLEFT or SESSION_TIMEOUT_SESSIONIDLETECHSIDE or SESSION_OFFLINE or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER or SESSION_CLOSEDBYWAITINGCUSTOMER or SESSION_CLOSEDBYACTIVECUSTOMER or SESSION_CLOSED_DURINGRECONNECTING or SESSION_CLOSED_DURINGREBOOTING or SESSION_TIMEOUT_TECHCONNECTIONLOSTORSESSIONWASNOTCLOSEDBYTECH</bStatus>
          <sStatus>string</sStatus>
          <iEntry>int</iEntry>
          <sEntry>string</sEntry>
          <iTechnician>int</iTechnician>
          <sTechnician>string</sTechnician>
          <sStartTime>string</sStartTime>
          <iWaitingTimeInSec>int</iWaitingTimeInSec>
          <sCustomField0>string</sCustomField0>
          <sCustomField1>string</sCustomField1>
          <sCustomField2>string</sCustomField2>
          <sLanguage>string</sLanguage>
          <sTransferredTo>string</sTransferredTo>
          <sTransferredComment>string</sTransferredComment>
          <bIsLead>boolean</bIsLead>
          <bHandingOff>boolean</bHandingOff>
        </SESSION_V2>
      </aSessions>
    </getSession_V2Response>
  </soap12:Body>
</soap12:Envelope>