TechnicianConsole
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getQueue_v2
Test
The test form is only available for requests from the local machine.SOAP 1.1
The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.
POST /WebServices/TechnicianConsole.asmx HTTP/1.1 Host: secure.logmeinrescue.com Content-Type: text/xml; charset=utf-8 Content-Length: length SOAPAction: "http://microsoft.com/webservices/getQueue_v2" <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Body> <getQueue_v2 xmlns="http://microsoft.com/webservices/"> <iConsoleID>int</iConsoleID> </getQueue_v2> </soap:Body> </soap:Envelope>
HTTP/1.1 200 OK Content-Type: text/xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Body> <getQueue_v2Response xmlns="http://microsoft.com/webservices/"> <getQueue_v2Result>getQueue_UnknownError or getQueue_OK or getQueue_UserNotLoggedIn or getQueue_TrialIsOver or getQueue_CompanyBlocked</getQueue_v2Result> <aQueue> <QUEUEITEM_V2> <iID>int</iID> <eStatus>SESSION_STARTING or SESSION_CONNECTING or SESSION_WAITING or SESSION_PICKEDUP or SESSION_CLOSEDBYCUSTOMER or SESSION_CLOSEDBYTECHNICIAN or SESSION_TRANSFERINGBUTNOTPICKEDUP or SESSION_REVOKED or SESSION_CLOSED_TRANSFERREDANOTHERTECH_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_WASNOTPICKEDUP or SESSION_WAITINGTIMEOUT_PICKEDUP or SESSION_WAITINGTIMEOUT_NOTPICKEDUP or SESSION_SYSTEMTIMEOUT_PICKEDUP or SESSION_SYSTEMTIMEOUT_NOTPICKEDUP or SESSION_ABORTED_TECHDELETEDORDISABLED or SESSION_CLOSED_TRANSFERREDANOTHERTECH or SESSION_REBOOTING or SESSION_CONNECTIONPROBLEM or SESSION_ONHOLD or SESSION_ONHOLDBUTCUSTOMERLEFT or SESSION_TIMEOUT_SESSIONIDLETECHSIDE or SESSION_OFFLINE or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER or SESSION_CLOSEDBYWAITINGCUSTOMER or SESSION_CLOSEDBYACTIVECUSTOMER or SESSION_CLOSED_DURINGRECONNECTING or SESSION_CLOSED_DURINGREBOOTING or SESSION_UACCESS_EXPIRED_WASPICKEDUPBEFORE or SESSION_UACCESS_EXPIRED_NOTPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYCUSTOMER_WASPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYCUSTOMER_NOTPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYADMIN_WASPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYADMIN_NOTPICKEDUPBEFORE or SESSION_TERMSANDCONDITIONSDECLINED or SESSION_CLOSED_DURINGREBOOTING_WITHOUTPICKUP or SESSION_CLOSED_DURINGRECONNECTING_WITHOUTPICKUP or SESSION_TIMEOUT_TECHCONNECTIONLOSTORSESSIONWASNOTCLOSEDBYTECH</eStatus> <eTransferStatus>NOT_TRANSFERRED or OUTGOING or INCOMING</eTransferStatus> <iTechnician>int</iTechnician> <sTechnician>string</sTechnician> <iEntry>int</iEntry> <sEntry>string</sEntry> <iTransferredBy>int</iTransferredBy> <sTransferredBy>string</sTransferredBy> <bTransferredByAdmin>boolean</bTransferredByAdmin> <sTransferredComment>string</sTransferredComment> <sCustomField0>string</sCustomField0> <sCustomField1>string</sCustomField1> <sCustomField2>string</sCustomField2> <sCustomField3>string</sCustomField3> <sCustomField4>string</sCustomField4> <sCustomField5>string</sCustomField5> <sStartTime>string</sStartTime> <iWaitingTimeInSec>int</iWaitingTimeInSec> <bPrivate>boolean</bPrivate> <sLanguage>string</sLanguage> <bIsRebooted>boolean</bIsRebooted> <iVersion>int</iVersion> </QUEUEITEM_V2> <QUEUEITEM_V2> <iID>int</iID> <eStatus>SESSION_STARTING or SESSION_CONNECTING or SESSION_WAITING or SESSION_PICKEDUP or SESSION_CLOSEDBYCUSTOMER or SESSION_CLOSEDBYTECHNICIAN or SESSION_TRANSFERINGBUTNOTPICKEDUP or SESSION_REVOKED or SESSION_CLOSED_TRANSFERREDANOTHERTECH_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_WASNOTPICKEDUP or SESSION_WAITINGTIMEOUT_PICKEDUP or SESSION_WAITINGTIMEOUT_NOTPICKEDUP or SESSION_SYSTEMTIMEOUT_PICKEDUP or SESSION_SYSTEMTIMEOUT_NOTPICKEDUP or SESSION_ABORTED_TECHDELETEDORDISABLED or SESSION_CLOSED_TRANSFERREDANOTHERTECH or SESSION_REBOOTING or SESSION_CONNECTIONPROBLEM or SESSION_ONHOLD or SESSION_ONHOLDBUTCUSTOMERLEFT or SESSION_TIMEOUT_SESSIONIDLETECHSIDE or SESSION_OFFLINE or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER or SESSION_CLOSEDBYWAITINGCUSTOMER or SESSION_CLOSEDBYACTIVECUSTOMER or SESSION_CLOSED_DURINGRECONNECTING or SESSION_CLOSED_DURINGREBOOTING or SESSION_UACCESS_EXPIRED_WASPICKEDUPBEFORE or SESSION_UACCESS_EXPIRED_NOTPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYCUSTOMER_WASPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYCUSTOMER_NOTPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYADMIN_WASPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYADMIN_NOTPICKEDUPBEFORE or SESSION_TERMSANDCONDITIONSDECLINED or SESSION_CLOSED_DURINGREBOOTING_WITHOUTPICKUP or SESSION_CLOSED_DURINGRECONNECTING_WITHOUTPICKUP or SESSION_TIMEOUT_TECHCONNECTIONLOSTORSESSIONWASNOTCLOSEDBYTECH</eStatus> <eTransferStatus>NOT_TRANSFERRED or OUTGOING or INCOMING</eTransferStatus> <iTechnician>int</iTechnician> <sTechnician>string</sTechnician> <iEntry>int</iEntry> <sEntry>string</sEntry> <iTransferredBy>int</iTransferredBy> <sTransferredBy>string</sTransferredBy> <bTransferredByAdmin>boolean</bTransferredByAdmin> <sTransferredComment>string</sTransferredComment> <sCustomField0>string</sCustomField0> <sCustomField1>string</sCustomField1> <sCustomField2>string</sCustomField2> <sCustomField3>string</sCustomField3> <sCustomField4>string</sCustomField4> <sCustomField5>string</sCustomField5> <sStartTime>string</sStartTime> <iWaitingTimeInSec>int</iWaitingTimeInSec> <bPrivate>boolean</bPrivate> <sLanguage>string</sLanguage> <bIsRebooted>boolean</bIsRebooted> <iVersion>int</iVersion> </QUEUEITEM_V2> </aQueue> <sMaintenanceNext>string</sMaintenanceNext> <iMaintenanceDuration>int</iMaintenanceDuration> </getQueue_v2Response> </soap:Body> </soap:Envelope>
SOAP 1.2
The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.
POST /WebServices/TechnicianConsole.asmx HTTP/1.1 Host: secure.logmeinrescue.com Content-Type: application/soap+xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope"> <soap12:Body> <getQueue_v2 xmlns="http://microsoft.com/webservices/"> <iConsoleID>int</iConsoleID> </getQueue_v2> </soap12:Body> </soap12:Envelope>
HTTP/1.1 200 OK Content-Type: application/soap+xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope"> <soap12:Body> <getQueue_v2Response xmlns="http://microsoft.com/webservices/"> <getQueue_v2Result>getQueue_UnknownError or getQueue_OK or getQueue_UserNotLoggedIn or getQueue_TrialIsOver or getQueue_CompanyBlocked</getQueue_v2Result> <aQueue> <QUEUEITEM_V2> <iID>int</iID> <eStatus>SESSION_STARTING or SESSION_CONNECTING or SESSION_WAITING or SESSION_PICKEDUP or SESSION_CLOSEDBYCUSTOMER or SESSION_CLOSEDBYTECHNICIAN or SESSION_TRANSFERINGBUTNOTPICKEDUP or SESSION_REVOKED or SESSION_CLOSED_TRANSFERREDANOTHERTECH_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_WASNOTPICKEDUP or SESSION_WAITINGTIMEOUT_PICKEDUP or SESSION_WAITINGTIMEOUT_NOTPICKEDUP or SESSION_SYSTEMTIMEOUT_PICKEDUP or SESSION_SYSTEMTIMEOUT_NOTPICKEDUP or SESSION_ABORTED_TECHDELETEDORDISABLED or SESSION_CLOSED_TRANSFERREDANOTHERTECH or SESSION_REBOOTING or SESSION_CONNECTIONPROBLEM or SESSION_ONHOLD or SESSION_ONHOLDBUTCUSTOMERLEFT or SESSION_TIMEOUT_SESSIONIDLETECHSIDE or SESSION_OFFLINE or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER or SESSION_CLOSEDBYWAITINGCUSTOMER or SESSION_CLOSEDBYACTIVECUSTOMER or SESSION_CLOSED_DURINGRECONNECTING or SESSION_CLOSED_DURINGREBOOTING or SESSION_UACCESS_EXPIRED_WASPICKEDUPBEFORE or SESSION_UACCESS_EXPIRED_NOTPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYCUSTOMER_WASPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYCUSTOMER_NOTPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYADMIN_WASPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYADMIN_NOTPICKEDUPBEFORE or SESSION_TERMSANDCONDITIONSDECLINED or SESSION_CLOSED_DURINGREBOOTING_WITHOUTPICKUP or SESSION_CLOSED_DURINGRECONNECTING_WITHOUTPICKUP or SESSION_TIMEOUT_TECHCONNECTIONLOSTORSESSIONWASNOTCLOSEDBYTECH</eStatus> <eTransferStatus>NOT_TRANSFERRED or OUTGOING or INCOMING</eTransferStatus> <iTechnician>int</iTechnician> <sTechnician>string</sTechnician> <iEntry>int</iEntry> <sEntry>string</sEntry> <iTransferredBy>int</iTransferredBy> <sTransferredBy>string</sTransferredBy> <bTransferredByAdmin>boolean</bTransferredByAdmin> <sTransferredComment>string</sTransferredComment> <sCustomField0>string</sCustomField0> <sCustomField1>string</sCustomField1> <sCustomField2>string</sCustomField2> <sCustomField3>string</sCustomField3> <sCustomField4>string</sCustomField4> <sCustomField5>string</sCustomField5> <sStartTime>string</sStartTime> <iWaitingTimeInSec>int</iWaitingTimeInSec> <bPrivate>boolean</bPrivate> <sLanguage>string</sLanguage> <bIsRebooted>boolean</bIsRebooted> <iVersion>int</iVersion> </QUEUEITEM_V2> <QUEUEITEM_V2> <iID>int</iID> <eStatus>SESSION_STARTING or SESSION_CONNECTING or SESSION_WAITING or SESSION_PICKEDUP or SESSION_CLOSEDBYCUSTOMER or SESSION_CLOSEDBYTECHNICIAN or SESSION_TRANSFERINGBUTNOTPICKEDUP or SESSION_REVOKED or SESSION_CLOSED_TRANSFERREDANOTHERTECH_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_WASNOTPICKEDUP or SESSION_WAITINGTIMEOUT_PICKEDUP or SESSION_WAITINGTIMEOUT_NOTPICKEDUP or SESSION_SYSTEMTIMEOUT_PICKEDUP or SESSION_SYSTEMTIMEOUT_NOTPICKEDUP or SESSION_ABORTED_TECHDELETEDORDISABLED or SESSION_CLOSED_TRANSFERREDANOTHERTECH or SESSION_REBOOTING or SESSION_CONNECTIONPROBLEM or SESSION_ONHOLD or SESSION_ONHOLDBUTCUSTOMERLEFT or SESSION_TIMEOUT_SESSIONIDLETECHSIDE or SESSION_OFFLINE or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER_WITHOUTPICKUP or SESSION_CUSTOMERLEFTSESSION_DURINGTRANSFER or SESSION_CLOSEDBYWAITINGCUSTOMER or SESSION_CLOSEDBYACTIVECUSTOMER or SESSION_CLOSED_DURINGRECONNECTING or SESSION_CLOSED_DURINGREBOOTING or SESSION_UACCESS_EXPIRED_WASPICKEDUPBEFORE or SESSION_UACCESS_EXPIRED_NOTPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYCUSTOMER_WASPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYCUSTOMER_NOTPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYADMIN_WASPICKEDUPBEFORE or SESSION_UACCESS_REVOKEDBYADMIN_NOTPICKEDUPBEFORE or SESSION_TERMSANDCONDITIONSDECLINED or SESSION_CLOSED_DURINGREBOOTING_WITHOUTPICKUP or SESSION_CLOSED_DURINGRECONNECTING_WITHOUTPICKUP or SESSION_TIMEOUT_TECHCONNECTIONLOSTORSESSIONWASNOTCLOSEDBYTECH</eStatus> <eTransferStatus>NOT_TRANSFERRED or OUTGOING or INCOMING</eTransferStatus> <iTechnician>int</iTechnician> <sTechnician>string</sTechnician> <iEntry>int</iEntry> <sEntry>string</sEntry> <iTransferredBy>int</iTransferredBy> <sTransferredBy>string</sTransferredBy> <bTransferredByAdmin>boolean</bTransferredByAdmin> <sTransferredComment>string</sTransferredComment> <sCustomField0>string</sCustomField0> <sCustomField1>string</sCustomField1> <sCustomField2>string</sCustomField2> <sCustomField3>string</sCustomField3> <sCustomField4>string</sCustomField4> <sCustomField5>string</sCustomField5> <sStartTime>string</sStartTime> <iWaitingTimeInSec>int</iWaitingTimeInSec> <bPrivate>boolean</bPrivate> <sLanguage>string</sLanguage> <bIsRebooted>boolean</bIsRebooted> <iVersion>int</iVersion> </QUEUEITEM_V2> </aQueue> <sMaintenanceNext>string</sMaintenanceNext> <iMaintenanceDuration>int</iMaintenanceDuration> </getQueue_v2Response> </soap12:Body> </soap12:Envelope>