TechnicianConsole
The following operations are supported. For a formal definition, please review the Service Description.
- LoginDesktopTcSso
- LoginDesktopTcSso_V2
- LoginDesktopTcSso_V3
- addReply
- changeCustomFieldValues
- changePassword
- changePassword_v7_2
- closeCustomer
- closeCustomer_v2
- closeCustomer_v3
- closeCustomer_v4
- closeCustomer_v5
- closeCustomer_v7_4
- closeCustomer_v7_5_1
- closeCustomer_v7_5_2
- connectionAliveCustomer
- consoleGetTicket
- consoleMonitoringEnd
- consoleMonitoringGetMonitoredQueue
- consoleMonitoringGetMonitoredQueue_v6_2
- consoleMonitoringGetMonitoredQueue_v6_3
- consoleMonitoringPickClient
- consoleMonitoringStart
- deleteReply
- getAPNInfo
- getAppCheckerList
- getApplicationInfo
- getChatLog
- getChatLog_v2
- getCodeForPrivateSession
- getCodeForPrivateSession_v2
- getCodeForPrivateSession_v6_2
- getCodeForPrivateSession_v6_3
- getCodeForPrivateSession_v7_0
- getCodeForPrivateSession_v7_1
- getCodeForThirdParty
- getCodeForUnattendedSession
- getEmailConfigurationParameters_v6_2
- getFirmwareCustomProperties
- getFirmwareUpdateList
- getFirmwareUpdateList_v7_2_2
- getHierarchy
- getHierarchyFor3rdParty
- getHierarchyForCollab
- getHierarchyForCollab_v6_3
- getHierarchyForMonitoring
- getHierarchyForTransfer_v6_3
- getHierarchyForTransfer_v7_5
- getHierarchy_v2
- getHierarchy_v3
- getHierarchy_v4
- getHierarchy_v6_3
- getHistory
- getInstallerParameters
- getInstallerParameters_v2
- getLaunchShortcutConfig
- getLocalizedUrl
- getNote
- getPasswordStrengthText
- getQueue
- getQueue_v2
- getQueue_v3
- getQueue_v4
- getQueue_v5
- getQueue_v6
- getQueue_v6_2
- getQueue_v6_3
- getQueue_v7
- getQueue_v7_0
- getQueue_v7_6
- getQueue_v7_7
- getQueue_v7_8
- getQueue_v8
- getReplies
- getReplies_v7_3
- getRogueList
- getSessionDetails
- getSessionDetails_v2
- getSettings
- getSettings_v2
- getSettings_v3
- getSettings_v4
- getSettings_v5
- getSettings_v6
- getSettings_v6_2
- getSettings_v6_3
- getSettings_v7
- getSettings_v7_0
- getSettings_v7_1
- getSettings_v7_11
- getSettings_v7_1_1
- getSettings_v7_2
- getSettings_v7_3
- getSettings_v7_4
- getSettings_v7_4_1
- getSettings_v7_5
- getSettings_v7_5_1
- getSettings_v7_6
- getSettings_v7_6_1
- getSettings_v7_6_2
- getSettings_v7_6_3
- getSettings_v7_9_1
- getSettings_v8
- getSettings_v9
- getStandaloneLoginModes
- getStandaloneLoginModes_v7_50_2
- getStorageUrlForFile
- getTechnicianInfo
- getTechnicianInfo_v7_10
- getTemporaryChatLog
- getUnattendedDevices
- getUnattendedDevicesSearch
- getUnattendedSessionInfo
- getVersion
- getVersion_v2
- getVersion_v3
- getWebClipList
- holdCustomer
- holdCustomer_v2
- holdCustomer_v3
- holdCustomer_v7_4
- holdCustomer_v7_5_1
- initUnattendedSession
- isFirmwareUpToDate
- loginTechnicianFromStandalone_v7_0
- loginTechnicianFromStandalone_v7_1
- loginTechnicianFromStandalone_v7_2
- loginTechnicianWithNewPassword_v7_0
- loginTechnicianWithNewPassword_v7_1
- loginTechnicianWithNewPassword_v7_2
- loginTechnicianWithSession
- loginTpUser
- loginTpUser_V2
- pickCustomer
- pickCustomer_v2
- pickCustomer_v3
- pickCustomer_v4
- pickCustomer_v6_2
- pickCustomer_v7_0
- pickCustomer_v7_12
- pickCustomer_v7_1_1
- pickCustomer_v7_8_1
- pickCustomer_v7_9
- rejectAutoPickupRequest
- resendUnlockEmail_v7_0
- revokeUnattendedSession
- saveChatLog
- saveChatLog_v2
- saveChatLog_v3
- saveChatLog_v7_4
- saveChatLog_v7_5_1
- saveNote
- saveTemporaryChatLog
- sendEmailInvitationToThirdPartyTechnician
- sendInvitationForMobileSession
- sendInvitationForMobileSession_v2
- sendInvitationForMobileSession_v3
- sendInvitationForPrivateSession
- sendInvitationForPrivateSession_v6_2
- sessionCloseInvitedHandler
- sessionHandoffAccept
- sessionHandoffAccept_v2
- sessionHandoffAccept_v7_4
- sessionHandoffAccept_v7_5_1
- sessionHandoffStart
- sessionHandoffStart_v2
- sessionHandoffStart_v7_4
- sessionHandoffStart_v7_5_1
- sessionInviteTechnician
- setFirstChatTime
- standaloneGetLoginTicket_v7_0
- standaloneGetLoginTicket_v7_1
- startConsole
- startConsole_v2
- startConsole_v3
- startConsole_v4
- startConsole_v5
- startConsole_v6
- startConsole_v6_2
- startConsole_v7
- startConsole_v7_0
- startConsole_v7_1
- startConsole_v7_12
- startConsole_v7_4_1
- startConsole_v7_5
- startConsole_v7_50
- startConsole_v7_6_1
- startConsole_v7_8_1
- startConsole_v7_9
- startConsole_v8
- stopConsole
- stopConsole_v6_2
- trackUIUserAction
- trackUserAction
- transferCustomer
- transferCustomerThroughChannel
- transferCustomerThroughChannel_v2
- transferCustomerThroughChannel_v3
- transferCustomerThroughChannel_v6_3
- transferCustomerThroughChannel_v7_4
- transferCustomerThroughChannel_v7_5
- transferCustomerThroughChannel_v7_5_1
- transferCustomer_v2
- transferCustomer_v3
- transferCustomer_v6_3
- transferCustomer_v7_4
- transferCustomer_v7_5_1
- transferCustomer_v7_5_2
- twoFactorCheckPushAuthStatus
- twoFactorFinishEmailCodeAuth
- twoFactorFinishSmsCodeAuth
- twoFactorRequestTotpCodeAuth
- twoFactorStartEmailCodeAuth
- twoFactorStartPushAuth
- twoFactorStartSmsCodeAuth
- updateAlarms
- updateReply
- updateStatus
- updateUnattended
- uploadIphoneConfigXml