TechnicianConsole

Click here for a complete list of operations.

holdCustomer

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /WebServices/TechnicianConsole.asmx HTTP/1.1
Host: secure.logmeinrescue.com
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://microsoft.com/webservices/holdCustomer"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <holdCustomer xmlns="http://microsoft.com/webservices/">
      <iCustomerSession>int</iCustomerSession>
      <iToolsUsed>int</iToolsUsed>
      <sChatLog>string</sChatLog>
    </holdCustomer>
  </soap:Body>
</soap:Envelope>

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <holdCustomerResponse xmlns="http://microsoft.com/webservices/">
      <holdCustomerResult>holdCustomer_UnknownError or holdCustomer_OK or holdCustomer_UserNotLoggedIn or holdCustomer_NoSuchActiveSession or holdCustomer_SessionCannotBePutOnHold or holdCustomer_ClientIsInSessionWithSomeoneElse or holdCustomer_AuthCode_Not_Exists or holdCustomer_NoSuchSessionForTechnician</holdCustomerResult>
      <iVersion>int</iVersion>
    </holdCustomerResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /WebServices/TechnicianConsole.asmx HTTP/1.1
Host: secure.logmeinrescue.com
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <holdCustomer xmlns="http://microsoft.com/webservices/">
      <iCustomerSession>int</iCustomerSession>
      <iToolsUsed>int</iToolsUsed>
      <sChatLog>string</sChatLog>
    </holdCustomer>
  </soap12:Body>
</soap12:Envelope>

HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <holdCustomerResponse xmlns="http://microsoft.com/webservices/">
      <holdCustomerResult>holdCustomer_UnknownError or holdCustomer_OK or holdCustomer_UserNotLoggedIn or holdCustomer_NoSuchActiveSession or holdCustomer_SessionCannotBePutOnHold or holdCustomer_ClientIsInSessionWithSomeoneElse or holdCustomer_AuthCode_Not_Exists or holdCustomer_NoSuchSessionForTechnician</holdCustomerResult>
      <iVersion>int</iVersion>
    </holdCustomerResponse>
  </soap12:Body>
</soap12:Envelope>