TechnicianConsole
Click here for a complete list of operations.
holdCustomer_v7_4
Test
The test form is only available for requests from the local machine.SOAP 1.1
The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.
POST /WebServices/TechnicianConsole.asmx HTTP/1.1 Host: secure.logmeinrescue.com Content-Type: text/xml; charset=utf-8 Content-Length: length SOAPAction: "http://microsoft.com/webservices/holdCustomer_v7_4" <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Body> <holdCustomer_v7_4 xmlns="http://microsoft.com/webservices/"> <iCustomerSession>int</iCustomerSession> <oSessionWorkData> <iToolsUsed>int</iToolsUsed> <sChatLog>string</sChatLog> <iWorkTime>int</iWorkTime> <iLastActionTime>int</iLastActionTime> <iTransmittedData>int</iTransmittedData> <iLastManualChatTime>int</iLastManualChatTime> </oSessionWorkData> <bNeedSessionDetails>boolean</bNeedSessionDetails> </holdCustomer_v7_4> </soap:Body> </soap:Envelope>
HTTP/1.1 200 OK Content-Type: text/xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Body> <holdCustomer_v7_4Response xmlns="http://microsoft.com/webservices/"> <holdCustomer_v7_4Result>holdCustomer_UnknownError or holdCustomer_OK or holdCustomer_UserNotLoggedIn or holdCustomer_NoSuchActiveSession or holdCustomer_SessionCannotBePutOnHold or holdCustomer_ClientIsInSessionWithSomeoneElse or holdCustomer_AuthCode_Not_Exists or holdCustomer_NoSuchSessionForTechnician</holdCustomer_v7_4Result> <iVersion>int</iVersion> <oSessionDetails> <iFirstWaitingTime>int</iFirstWaitingTime> <sFirstPickupTime>string</sFirstPickupTime> <iWorkTime>int</iWorkTime> <sLastActionTime>string</sLastActionTime> <iTransmittedData>int</iTransmittedData> </oSessionDetails> </holdCustomer_v7_4Response> </soap:Body> </soap:Envelope>
SOAP 1.2
The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.
POST /WebServices/TechnicianConsole.asmx HTTP/1.1 Host: secure.logmeinrescue.com Content-Type: application/soap+xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope"> <soap12:Body> <holdCustomer_v7_4 xmlns="http://microsoft.com/webservices/"> <iCustomerSession>int</iCustomerSession> <oSessionWorkData> <iToolsUsed>int</iToolsUsed> <sChatLog>string</sChatLog> <iWorkTime>int</iWorkTime> <iLastActionTime>int</iLastActionTime> <iTransmittedData>int</iTransmittedData> <iLastManualChatTime>int</iLastManualChatTime> </oSessionWorkData> <bNeedSessionDetails>boolean</bNeedSessionDetails> </holdCustomer_v7_4> </soap12:Body> </soap12:Envelope>
HTTP/1.1 200 OK Content-Type: application/soap+xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope"> <soap12:Body> <holdCustomer_v7_4Response xmlns="http://microsoft.com/webservices/"> <holdCustomer_v7_4Result>holdCustomer_UnknownError or holdCustomer_OK or holdCustomer_UserNotLoggedIn or holdCustomer_NoSuchActiveSession or holdCustomer_SessionCannotBePutOnHold or holdCustomer_ClientIsInSessionWithSomeoneElse or holdCustomer_AuthCode_Not_Exists or holdCustomer_NoSuchSessionForTechnician</holdCustomer_v7_4Result> <iVersion>int</iVersion> <oSessionDetails> <iFirstWaitingTime>int</iFirstWaitingTime> <sFirstPickupTime>string</sFirstPickupTime> <iWorkTime>int</iWorkTime> <sLastActionTime>string</sLastActionTime> <iTransmittedData>int</iTransmittedData> </oSessionDetails> </holdCustomer_v7_4Response> </soap12:Body> </soap12:Envelope>