- Overview of the LogMeIn Rescue API
- API Quick Starts
- Account Information
- Account Management
- Supporting CRM Systems
- Session Management
- Reporting
- getChat
- getNote
- getReport
- getReport_v2
- getReportArea
- getReportArea_v2
- getReportArea_v3
- getReportArea_v5
- getReportArea_v6
- getReportArea_v7
- getReportArea_v8
- setReportArea
- setReportArea_v2
- setReportArea_v3
- setReportArea_v5
- setReportArea_v6
- setReportArea_v7
- setReportArea_v8
- getDateFormat
- setDateFormat
- getDelimiter
- setDelimiter
- getOutput
- setOutput
- getReportDate
- getReportDate_v2
- setReportDate
- setReportDate_v2
- getReportTime
- setReportTime
- getTimeZone
- setTimeZone
- getReportType
- setReportType
Using an authcode
The following sections provide examples for using the requestAuthCode method to authenticate an account holder with Rescue API.
- How to List Sessions of a Channel
Find a channel that has an available technician and transfer a session to that technician. - How to Assign or Unassign a Technician to a Channel
You can assign a technician to another channel if the original channel is too busy. - How to View Technician Activity
Report on technician activity for a specified period of time. - How to Change a Technician's Password
Change the password of a technician. - How to Transfer a Session to an Available Channel
Find a channel that has an available technician and transfer a session to that technician.