requestPINCode - EU (v2)

Generates a PIN code and sets the custom fields of a session newly generated on EU Rescue servers . For information about starting a session via email, see How to Start a Session via PIN Code in the LogMeIn Rescue Technician Console User Guide.

Important: You can request one PIN code per second.

Input Parameters

Element	Description
`cfield0`	Custom field 0. The maximum length is 64 characters. Optional.
`cfield1`	Custom field 1. The maximum length is 512 characters. Optional.
`cfield2`	Custom field 2. The maximum length is 512 characters. Optional.
`cfield3`	Custom field 3. The maximum length is 256 characters. Optional.
`cfield4`	Custom field 4. The maximum length is 64 characters. Optional.
`cfield5`	Custom field 5. The maximum length is 64 characters. Optional.
`tracking0`	Tracking field 0. The maximum length is 64 characters. Optional.
`notechconsole`	Specifies if running the Technician Console is required (0) or not (1). Optional, default is 0.
`authcode`	The secret authentication code that is used to authenticate the user without logging in to Rescue. Optional.

Output

OK PINCODE:012345

PINCODE: The 6-digit long PIN code to start a session

Return Values

Displayed Return Value	Description
`ERROR`	An unspecified error occurred, such as timeout.
`OK`	Requesting a PIN code succeeded.
`NOTLOGGEDIN`	Requesting a PIN code failed because the current user is no longer logged in.
`NOTTECHNICIAN`	The PIN code was not requested by a technician.
`NOTECHCONSOLERUNNING`	The technician is offline and the Technician Console is not running, but it is possible to request a session for an offline technician.
`OUTOFPINCODES`	There are no more PIN codes that can be generated.
`POLLRATEEXCEEDED`	The specified interval of requesting a new PIN code is too short.
`INVALID_SECRETAUTHCODE`	The authentication code is incorrect.
`USER_IS_DELETED`	The user whose authorization code was specified is already deleted.
`USER_DELETED_OR_DISABLED`	The user whose authorization code was specified is already deleted or disabled.

Sample Code

The following are examples for using the requestPINCode_v2 method that you can call in your environment.

HTTP GET

https://secure.logmeinrescue.eu/API/requestPINCode_v2.aspx?cfield0=custom1
&cfield1=custom2&cfield2=custom3&cfield3=custom3&cfield4=custom4&
cfield5=custom5&tracking0=track0&notechconsole=0&authcode=4ahx...80u0

HTTP POST

<form method="post" action="https://secure.logmeinrescue.eu/API/requestPINCode.aspx">
       <input name="cfield0" value="custom0">
       <input name="cfield1" value="custom1">
       <input name="cfield2" value="custom2">
       <input name="cfield3" value="custom3">
       <input name="cfield4" value="custom4">
       <input name="cfield5" value="custom5">
       <input name="tracking0" value="track0">
       <input name="notechconsole" value="0">
       <input name="authcode" value="4ahx...80u0">
</form>

SOAP

For sample SOAP 1.1 and SOAP 1.2 request and response messages, visit https://secure.logmeinrescue.com/api/API.asmx?op=requestPINCodeV2.

PHP with SOAP

The example values shown must be replaced with actual values.

<?php
$soapclient = new SoapClient("https://secure.logmeinrescue.com/api/api.asmx?wsdl");

//define parameters
$loginparams = array (
'sEmail' => 'some@email.com',
'sPassword' => 'secretPassword'
);

//login
$loginResult = $soapclient->login($loginparams);

//print the result
echo "<b>Login full response.</b><br />";		//formatting
print_r($loginResult);
echo "<br /><br />";				//formatting

//get account info
$sCField0 = "some customer";
$sCField1 = "first custom field";
$sCField2 = "second custom field";
$sCField3 = "third custom field";
$sCField4 = "fourth custom field";
$sCField5 = "fifth custom field";
$sTracking0 = $sCField0 . date("c");		//to ensure unique 

//create params array for SOAP request
$requestPINCodeParams = array(
'sCField0' => $sCField0,
'sCField1' => $sCField1,
'sCField2' => $sCField2,
'sCField3' => $sCField3,
'sCField4' => $sCField4,
'sCField5' => $sCField5,
'sTracking0' => $sTracking0
);

$requestPINCodeResult = $soapclient->requestPINCode($requestPINCodeParams);

//print out the PIN Code full response
print_r("<b>requestPINCode full response.</b><br />");
print_r($requestPINCodeResult);
echo "<br /><br />";			//formatting

//show the PIN code only
$PINCode = $requestPINCodeResult["sPINCode"];

//print PIN Code
print_r("<b>PIN Code.</b><br />");
print_r($PINCode);

?>

C# with HttpWebRequest

The example values shown must be replaced with actual values.

<%@ Page Language="C#" %>
<%@ Import Namespace="System.Net" %>
<%@ Import Namespace="System.IO" %>
<%@ Import Namespace="System" %>


<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" 
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
 <% 
     string sEndpoint = "https://secure.logmeinrescue.eu/API/";  //add actionName.aspx? for
 each action called
     string sEmail = "some@email.com";
     string sPwd = "secretPassword";

     //set up the request
     HttpWebRequest oReq = (HttpWebRequest)System.Net.WebRequest.Create(sEndpoint +
 "login.aspx" + "?email=" + sEmail + "&pwd=" + sPwd);
    
     //create a cookie container to store the cookies for this session 
     oReq.CookieContainer = new CookieContainer();
     
     
     //get the response
     HttpWebResponse oResp = (HttpWebResponse)oReq.GetResponse();

string sResp = new StreamReader(oResp.GetResponseStream()).ReadToEnd();
Response.Write("Login result: " + sResp + "<br />");  //You can customize the response

/*
//debug cookies
foreach (Cookie cook in oResp.Cookies)
{
Response.Write("Cookie:" + "<br />");
Response.Write("Name: " + cook.Name + " " + "Value: " + cook.Value + "<br />");
Response.Write("Domain: " + cook.Domain + "<br />");
Response.Write("Path: " + cook.Path + "<br />");
Response.Write("Port: " + cook.Port + "<br />");
Response.Write("Secure: " + cook.Secure + "<br />");

Response.Write("When issued: " + cook.TimeStamp + "<br />");
Response.Write("Expires: " + cook.Expires + " " + "Expired? " + cook.Expired + "<br />");
Response.Write("Don't save: " + cook.Discard + "<br />");
Response.Write("Comment: " + cook.Comment + "<br />");
Response.Write("Uri for comments: " + cook.CommentUri + "<br />");
Response.Write("Version: RFC " + cook.Version + "<br />");
    
// Show the string representation of the cookie.
Response.Write("String: " + cook.ToString());
}*/
     
//add cookies to cookie container
CookieContainer sessioncookie = oReq.CookieContainer;

     //get the PINCode info
HttpWebRequest oReqPINCode = (HttpWebRequest)System.Net.WebRequest.Create(sEndpoint
 + "requestPINCode.aspx");
oReqPINCode.CookieContainer = sessioncookie;

HttpWebResponse oRespPINCode = (HttpWebResponse)oReqPINCode.GetResponse();
string sRespPINCode = new StreamReader(oRespPINCode.GetResponseStream()).ReadToEnd();
Response.Write("requestPINCode result: " + sRespPINCode + "<br />");  //You can customize
 the response

%>

<html xmlns="http://www.w3.org/1999/xhtml" >
<head id="Head1" runat="server">
    <title>Rescue API requestPINCode Test</title>
</head>
<body>

</body>
</html>

C# with SOAP

The example values shown must be replaced with actual values.

using System;
using System.Collections.Generic;
using System.Linq;
using System.Net;
using System.Web;
using System.Web.UI;
using System.Web.UI.WebControls;
using apiSamples.WebServiceClients;

namespace apiSamples
{
    public partial class SOAP : System.Web.UI.Page
    {
        protected void Page_Load(object sender, EventArgs e)
        {
            try
            {
                WebServiceClients.API proxy = new WebServiceClients.API();
                proxy.CookieContainer = new CookieContainer();

                string sEmail = "some@email.com";
                string sPwd = "secretPassword";
                string sAuthCode = "";
                string sCField0 = "";
                string sCField1 = "";
                string sCField2 = "";
                string sCField3 = "";
                string sCField4 = "";
                string sCField5 = "";
                string sTracking0 = "";
                string sPIN;

                WebServiceClients.loginRet oLogin = proxy.login(sEmail, sPwd);
                Response.Write(oLogin + "<br />");

                WebServiceClients.requestPINCodeRet oRequestPINCode = proxy.requestPINCode
(sCField0, sCField1, sCField2, sCField3, sCField4, sCField5, sTracking0, true, sAuthCode,
 out sPIN);
                Response.Write(oRequestPINCode + "<br />");

                Response.Write("PIN code: " + sPIN);
            }
            catch (Exception ex)
            {
                Response.Write(ex.Message);
            }
        }
    }
}