How to Transfer a Session to an Available Channel

Find a channel that has an available technician and transfer a session to that technician.

1. Log in if you have not done that already.

   Account holders log in by using the logIn API method.

   • Using HTTP GET request:

     https://secure.logmeinrescue.com/API/login.aspx?email=some@email.com
     &pwd=secretPassword

   • Using HTTP POST request:

     <form method="post" action="https://secure.logmeinrescue.com/API/login.aspx">
             <input name="email" value="some@email.com">
             <input name="pwd" value="secretPassword">
     </form>

   Response: OK

2. Request the list of available technicians on a channel.

   Use the isAnyTechAvailableOnChannel API method to view the list.

   • Using HTTP GET request:

     https://secure.logmeinrescue.com/API/isAnyTechAvailableOnChannel.aspx?ChannelID=
     1902861082&ExcludingAwayAndBusy=true

   • Using HTTP POST request:

     <form method="post" action="https://secure.logmeinrescue.com/API/
     isAnyTechAvailableOnChannel.aspx">
             <input name="ChannelID" value="1902861082">
             <input name="ExcludingAwayAndBusy" value="true">
     </form>

   Response: TRUE

   Note: You may have to repeat this step until you find an available channel.
3. Transfer your selected session to the available channel.

   Use the transferSession API method to transfer a session.

   • Using HTTP GET request:

     https://secure.logmeinrescue.com/API/transferSession.aspx?session=123456&
     node=1902861082&noderef=CHANNEL

   • Using HTTP POST request:

     <form method="post" action="https://secure.logmeinrescue.com/API/transferSession.aspx">
             <input name="session" value="123456">
             <input name="node" value="1902861082">
             <input name="noderef" value="CHANNEL">
     </form>

   Response: OK